Archive for month March, 2017

Regardless of how busy you are during your shift – Your only mission is to serve. Be patient. It is not easy. Do not show frustration. Be consistent throughout. Read on or watch the Video Do not let anyone enter your Hotel without a warm greeting. Ask for a reservation. Do not make a single […]

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Dear Everybody, Today we move onto week 3 of our look at Organizational skills of use to us within Hotels and Hospitality. Organizationwk3 And if you want an activity on the topic download the following. Organizationtaskwk3 Best wishes, Stephen

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For those outside Hotels it may be hard to see how several years as a Hotel Manager prepares you for almost anything else in life; but it is clear that the skills and attributes needed to be a good Hotel Manager prepare you for a wide range of other roles. Read on or watch the […]

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