Archive for month September, 2017

Whether you are a Chef, Housekeeper, Front of House or F. & B. you will find the same things in a great Hotel Department ! (Read on or watch the video) What follows are the results of discussions held with friends about “What they considered to be the characteristics that made a Hotel Department a […]

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Hotel workers are likely to be based in the same building as their General Manager or Departmental Managers, but how often do you see him or her? And how often do you get the chance to really talk? Once a week? Once a month? Less, maybe? (Read on or watch the video) A Hotel Manager […]

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Hotel Work Success is as easy as A-B-C-D-E (Read on or watch the video) In a Hotel everybody has the same 24 hours each day. Many of us consider that 24 hours are enough and we always achieve what is necessary – many of us however would like more – rarely if ever achieving what […]

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Love them or hate them, long and tiring and sometimes grueling shifts have become standard practice in Hotels across the World. Please read on for the Hotel Shift survival guide (or watch the video) : 10 great tips for pushing through to home time! Preparation It’s important to get at least six hours sleep before […]

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You are really mad at the Front Office. You have explained your point of view ten times. They never listen. You cannot believe that the Hotel Receptionists can be so insensitive (read on or watch the video). So, you wait. You’re convinced that eventually they will have to change; and see that you are right […]

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Is creating a Hotel Budget the most important thing a Hotel does? (Read on or watch the video) Budgeting is the process of creating a plan to spend your money. Creating this spending plan – this Budget – allows the Hotel Managers to understand whether they will have enough money to do the things they […]

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