Do we need Leadership within Hotels? Perhaps Management in Hotels is the Art of getting things done through other people? Perhaps a bit of Science? Perhaps a bit of Mathematics? Perhaps a bit of Reading and Research? Planning? Organizing? Controlling? Perhaps a bit of Luck? Perhaps at times even Magic? (read on or watch the video)
Is Leadership something altogether different to Management? Perhaps we need effective Leadership in Hotels for a different range of reasons…
Leaders develop teamwork within your Hotel and between its Departments – shift after shift – what-ever is happening within your Hotel. To help ensure that change can happen through-out the Hotel and that all those involved believe that it is the correct thing to be doing in the Hotel. Influencing others.
Leaders fairly balance the use of power between Groups at work to ensure that work is carried out efficiently and effectively. To help ensure that your workers believe that they are being treated fairly and that not one group of people is having to work harder than another.
Leaders consistently act as a representative for the Hotel and Hotel team members both inside and outside of the Hotel, always seeking to ensure that the Hotel and its team member are kept safe. To act as a counsellor for Hotel Workers and to improve the levels of motivation and morale of the Hotel workers. Encouraging People.
Leaders help the Hotel-workers to best use their time and to develop human values within the Hotel and its departments. Establishing Guidelines and Principles. To increase the levels of commitment and loyalty of employees towards the Hotel. Developing Trust. Being Proactive.
In any Hotel or Hotel Department, can you see both management and leadership? Do our Hotel Managers require leadership skills to inspire their subordinate. Are Leadership and Management inseparable in nature? If there is management, do we need leadership?
If Management is simply all about the arrangement and maintenance of the Money, Manpower, Materials, Methods and Machines perhaps Leadership is about persuading Hotel people in a positive direction for digging out talent in them?
In any Effective Hotel Department should there be a manager and a number of leaders who work with their teams in assisting the organisation in the accomplishment of their goals. Or should managers play the role of a leader too, at the demand of the organisation?
Do we need Leadership in addition to Management? Or is Leadership just a component part of Management? Why don’t you tell me your opinion on the matter?