Archive for month May, 2018

Hotel Managers Today need a range of skills, but these skills don’t always come naturally to technical Hoteliers. Whether you’re new to Hotels or looking to up-grade your skills, here are four skills that every successful Hotel Manager Today will master (read on or watch the video). Technical Ability In general, studies show that Managers are more effective […]

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Hotel Managers who think they don’t need to care about developing their project management skills will one day run into a situation where technical and rational means of solving a problem won’t work (read on or watch the video). Spending time on developing project management skills development may be the last thing a Hotelier wants […]

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Some Hotel Managers and Hotel Organisations fail to recognise that there is just no excuse for a poorly managed Hotel Environment (read on or watch the video). Although establishing a Hotel Environment that directs the efforts of Hoteliers toward the company’s objectives is critical to a Hotel’s survival, it doesn’t always happen. Hoteliers spend most […]

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Senior Hotel Managers act as the bridge between the straight-forward world of problem-solving Hotel Managers and the sometimes murky world of the outside world and executives (read on or watch the video). It’s a Senior manager’s job to speak a common language that everyone readily understands. They must be expert and knowledgeable Hoteliers themselves. The following […]

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Do Hotel Chefs hate Hotel Managers? Many Chefs that I’ve worked with have a healthy skepticism when it comes to management. Common questions include: What do Hotel Managers do, anyway? Do they actually add value in my Kitchen? Do I really want to become one later in my career? (read on or watch the video) […]

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We all have a basic need to feel liked. But you don’t need to be a glamorous guest or the most interesting member of staff to have people adore you. Often, it’s just the simple things that can make a real difference. Here are some easy skills that anyone can use and also feel good […]

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Hotel Managers have two primary jobs: to get the best work out of the people who work for you and to create an environment that enables people to get work done (so they can do their best work). This article describes some of the lessons I have learned about People Management within my life working […]

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Rather than looking at what makes a great Hotel Head of Department Manager by looking at specific individuals, I am sharing with you my Experiences of What the Best Managers do to create and maintain the strongest Hotel Departments? (read on or watch the video) Put another way, “what traits distinguish exceptional Hotel Department Managers?” 1. They […]

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Of-course you need great people skills and a sufficient amount of technical knowledge to guide a Team in a Hotel (read on or watch the video). But the best Team Managers have mastered more than the basics – they insist that proficient Hotel Team Managers can become highly effective by following these tips: They Share […]

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When you Manage a Hotel Food and Beverage Team and someone tells you that good Food and Beverage Management simply does not exist, it can be more than a little frustrating… So, for what it’s worth, I’d like to share my current list of ten things great Food and Beverage Managers do (read on or […]

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