Archive for month March, 2019

What-ever job you do? Front of House. Back of House. A junior role or more senior. Regardless of your experience. Who-ever you are working for? Most workers want to become an outstanding Hotel worker? (carry on reading or watch the video) Working in Hotels. If you want to become an outstanding Hotel worker there are […]

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The Position of Hotel Management – Another In-Experienced Hotel Managers’ Myth. New, In-Experienced, Young and Naive Hotel Managers frequently think that what authority they have is conferred by their title …. (carry on reading or watch the video) But in fact, a range of Management experts tell us, “new managers soon learn that when direct […]

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10 Life Lessons Hotel Workers, Supervisors and Managers should ALL Learn Before They Turn 30 years old …. Some life lessons people should learn early on; there are so many lessons I wish I had learned whilst I was young enough to appreciate and apply them…. (carry on reading or watch the video) There’s No […]

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5 Things I Wish I Knew Before I Became a Hotel Manager … (carry on reading or watch the video) Don’t Aim to be liked. Aim to be Effective. The first inclination of many Hotel Managers is to make sure their Hotel Teams like them. However, you do more for your Hotel and for your […]

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Who are Human Resources? Are they the Good? Or are they Bad? Do we need them? Are they a waste of Money? (carry on reading or watch the video) Regardless of what People Managers (Human Resources Managers or Personnel Managers) are called in your Hotel and how they are organised, Human Resources normally perform the […]

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Hotel Supervisors and Hotel Managers often believe that Managing People in a Hotel can be a complex, confusing and difficult task. However, if you want to get it right you should simply work towards gaining a Strong set of Hotel Values …. (carry on reading or watch the video) Perhaps you should remember that All […]

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If you do not have a basic plan, it will never happen. So here is a basic Plan …. (carry on reading or watch the video) Step 1 Look for the Jobs When you have decided to show an interest in a job ask for a Job Description and Person Specification. Do not consider jobs […]

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Working in Hotel Housekeeping is a tough business – As a skilful Hotel Housekeeper, you will normally have a range of strengths (in no order of importance) that people are often unaware of ….. (carry on reading or watch the video) Communication is essential in any successful relationship. As a Hotel Housekeeper you will have […]

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Hotel Workers must manage anger so we learn to defuse it before it becomes destructive. What follows are ideas that you can use to control anger when you experience it as a Hotel Worker (carry on reading or watch the video). First Acknowledge That you Have a Problem If you find it difficult to manage […]

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