Archive for month September, 2019

Presenting information clearly and effectively is a key skill for a Hotel Manager. While some people appear to carry out this task easily, many others find the Presentation of information at work much more challenging (carry on reading or watch the post). Many Hoteliers feel terrified when asked to talk in public, especially to bigger […]

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How often have you needed to persuade others in the Hotel to do something that they have not wanted to do? (carry on reading or watch the post) It’s a situation that arises almost every day in the life of a Hotel Manager or Supervisor; whether it’s getting your Hotel Team to tidy their area […]

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Famous Group Roles Writing explains that there would be a number of roles that any one person could take on within a Hotel Team (carry on reading or watch the post). Belbin’s famous work suggested that the most effective teams would have someone who can take on each of his nine key roles. That doesn’t […]

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As babies we all learn to eat, to gain attention, to crawl, to walk and as we develop into children, our bodies become more functional, we learn a range of skills … but we are not Hotel Managers (carry on reading or watch the post). Learning occurs randomly throughout life, from new experiences, gaining information […]

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One of the hardest roles of Hotel Managers is to oversee and Supervise the work of their Hotel Teams. This task, which might look easy upon the surface is, essentially, a combination of delegation, coaching, communication and juggling (carry on reading or watch the post). It requires an understanding of your Hotel Team members, a […]

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Today in our ultra-competitive world of Hospitality, Hotel Supervisors and Hotel Managers often have varying degrees of leadership skills and training. While obtaining leadership skills training is the best way to integrate your key leadership responsibilities into the Hotel, understanding and utilizing the following tips can help you resolve conflicts, improve employee performance and lead throughout the […]

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A SWOT analysis – looking at Strengths, Weaknesses, Opportunities and Threats – is a simple but useful structure for examining any situation or event. It could be used on a personal level, or on a Hotel business or Hotel department level (carry on reading or watch the post). A SWOT analysis is particularly helpful because […]

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Career planning is a must for everybody working as a Hotel Manager who does not want to be doing in the future what they are doing today; creating a Career Plan can help motivate yourself to turn any vision into a reality (carry on reading or watch the post). Your goals should be clear, realistic, […]

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Being safe at your Hotel is important. It is a responsibility shared by everybody, but especially Hotel Workers, Hotel Supervisors and Hotel Managers (carry on reading or watch the post). For Hoteliers, one of the important principles of Hotel health and safety management is carrying out a risk assessment which identifies all the hazards and […]

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An important issue for a Hotel Manager is controlling the income and expenditure of the Hotel. Income is the money which enters the Hotel. Expenditure is money the Hotel spends (carry on reading or watch the post). A Hotel Manager might not directly have these skills; so in order to control the income and expenditure, […]

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