We ALL Know the Best Way to Manage Your Hotel Team?  But, What do you Consider the Hardest Component Part of Managing a Hotel Team?

Let us say a few words using six categories (read on or watch the video).

We all Know Hoteliers must Set and achieve objectives (SMART targets, goals). The Purpose of any Hotel Team is to achieve its goals. Therefore, the first task of the Team Leader is to decide what goals are to be achieved.

Clearly a Hoteliers must Communicate the goals clearly. The Team Leader must be a good communicator. They must understand how to inform, explain, persuade, and motivate others. The Team Manager must also be a good listener.

We Must have Planning Skills. Namely: the ability to Prioritise, delegate, prepare, predict, analyse problems and organise. Hotel Team Leaders must ensure the right things are done, by the right people, in the right way.

Of course we must Handle Conflict and Poor Performance Issues. Conflict is inevitable. You need to handle conflict situations properly; quickly; in private, professionally, non-emotionally, calmly. Be Polite, but firm yet giving a precise explanation of where the person needs to alter their behaviour.

Many people consider Team Leadership – the ability to Inspire others – the most difficult role of Team Management. You inspire others, by being a role model. You can get people to willingly work, by showing them the goal, the plan and the benefits of achieving the goal.

Finally there is Self-Management. I personally think this is the most difficult component part of Hotel Team Management.

Using Self-motivation which means the ability to inspire yourself to move towards the goal.

Using Self-discipline which means the ability to make yourself do the things, that you really don’t want to do.

Using Self-control which means the ability to stop yourself doing things, that you really do want to do.

Using Self-confidence which means trusting yourself when others doubt you.

And finally Using Self-awareness which means understanding the likely effects of your words and actions on the minds of others.

We ALL Know the Best Way to Manage Your Hotel Team?  But, What do you Consider the Hardest Component Part of Managing a Hotel Team?

 

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