Training isn’t just important to every Hotel – it is vital (read on or watch the video).
We all know there are many types of training available to Hotel Workers; we also know that employees with skills are an important asset to every Hotel. Training is the key way in which we obtain skills – we are unlikely to be born with them?
So what are the benefits of Attending Hotel Training?
Training Improves employee performance – the employee who receives the necessary training is more able to perform in their job. The training will give the employee a greater understanding of their responsibilities within their role and in turn build their confidence. This confidence will enhance their overall performance; and this can only benefit the individual and the Hotel.
Training Improves employee satisfaction and morale – the investment in training that a Hotel makes shows employees that they are valued. The training creates a supportive workplace. If Employees ask what training is available, they may gain access to training they wouldn’t have otherwise known about? Employees who feel appreciated and challenged through training opportunities are likely to feel more satisfied at work.
Training Addresses weaknesses – Most Hotel employees will have some weaknesses in their skills. Attending appropriate training allows you to strengthen the skills that each employee needs to improve. A development program brings employees to a higher level of skills, so they all have a better knowledge. In turn this helps reduce any weak links within the Hotel, reducing the need for supervision from others.
Training brings Consistency – A robust training and development program ensures that Hotel employees all have a consistent work experience and background knowledge. The consistency is particularly relevant for understanding the Hotel’s basic policies and procedures. All employees need to be aware of the expectations and procedures within the Hotel. Increased effective Training leads to financial gains for the Hotel as staff become more efficient and productive.
Ongoing training of the Hotel workforce can also encourage creativity. New ideas can be formed as a direct result of training and development. As Hotel staff feel valued there will be reduced Hotel employee turnover -recruitment costs therefore go down due to increased staff retention.
Good Hotel Training enhances the Hotel’s reputation and profile – Having a strong and successful training strategy helps to develop your Hotel brand and makes your Hotel appear more attractive to potential new recruits who are always seeking to improve their skills and the opportunities associated with gaining those new skills.
Training can be of any kind relevant to the Hotel work or responsibilities of the individual and can be delivered by any appropriate method.
The importance of training Hotel employees – both new and experienced – really cannot be over-emphasized.