Free for Everybody

Welcome to the howtobecomeahotelmanager.com blog. A Free Learning Platform for everyone within the Hospitality Industry, but probably most useful to you if you have not had the time or the money to go to College or University.

Lots of the Blog is discussion relating to Hospitality Management and is free and available to everybody. Some of you might want to buy my e-book or the paperback copy of the same materials.

Best wishes

Stephen Blog Sawyers

 

Hotel Meetings are unpopular because they can waste our time. However, there are effective meetings and there are less-effective meetings…. (carry on reading or watch the video) Meetings can be an excellent use of time when they are well-run. Unfortunately, poorly run meetings are far too common and they can be seen as time-wasting. This […]

Read More

Only 5 Basic Parts of the Hotel Customer Service? (carry on reading or watch the video) In a Hotel, a transaction takes place called a Service using resources, skills, ingenuity and experience in which often no physical goods often transfer hands; sometimes physical goods are exchanged as part of their Service as well, for instance […]

Read More

I don’t care at all what others think about me; but I regularly have met people in the Hotels that I have worked in who appear to worry too much? (carry on reading or watch the video) These people are highly talented, but they tend to consider themselves weak. And they envy others? One of […]

Read More

Perhaps the greatest Hotel Manager I have ever worked for was an International Hotelier based in London? (carry on reading or watch the video) A Confident Leader who combined real world practical Hotel Management with business management theory – becoming a Great Hotel Manager …. …. they knew how to structure work perfectly; making sure […]

Read More

I don’t care at all what others think about me; but I regularly have met people in the Hotels that I have worked in who appear to worry too much? (carry on reading or watch the video) These people are highly talented, but they tend to consider themselves weak. And they envy others? One of […]

Read More

Today we are going to be looking at the second part of some advice I was given by the first Hotel Duty Manager I ever spoke to in depth at the beginning of my career about Hotel Duty Management? Tony (carry on reading or watch the video). I had sat down for a Coffee with […]

Read More

What could I do? My first Duty Management Shift was only next week. I was terrified. What was I going to do? Who could I turn to for help? (carry on reading or watch the video) I finally asked Tony for some advice. He had been a Hotel Duty Manager for more than 30 years. […]

Read More

What we are looking at today is perhaps the second consideration for any Hotel Leader in a Crisis; that we must remember that No matter how bad things are, they can always get worse …. (carry on reading or watch the video) Yesterday we looked at what was perhaps the most important part of any […]

Read More

What follows is a short lesson for Hotel Leaders charged with taking their Hotels through a crisis (carry on reading or watch the video). Perhaps the most important part of this lesson for our Hotel Leaders is that they must face reality. Reality starts with the person in charge. Leaders need to look at themselves […]

Read More

Sometimes a Hotel Manager believes their job is just to ensure things run smoothly wherever they work. But it is not just about making themselves successful …. Keeping a Hotel, or part of a Hotel, running smoothly is a difficult task and can absorb all of a Hotel Manager’s time and energy; but if that’s […]

Read More