Free for Everybody

Welcome to the howtobecomeahotelmanager.com blog. A Free Learning Platform for everyone within the Hospitality Industry, but probably most useful to you if you have not had the time or the money to go to College or University.

Lots of the Blog is discussion relating to Hospitality Management and is free and available to everybody. Some of you might want to buy my e-book or the paperback copy of the same materials.

Best wishes

Stephen Blog Sawyers

 

Being a Professional Hotelier in your chosen field means much more than wearing a uniform and possessing a noted title. Professionalism also has to do with how you conduct yourself within your Hotel….. (read on or watch the video) Arrive five minutes early each day. Don’t be that employee who’s barely making it in the door or […]

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I have been asked to share with you some more inspiring Customer Service Quotes which I thought could just as easily be applied to our lives in Hotels (read on or watch the video): “Our greatest asset is the customer! Treat each customer as if they are the only one!”Laurice Leitao, Customer Service Professional “The […]

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Hotel Rooms Managers and Leaders should put their Team members first …. (carry on reading or watch the video) as a considerable part of effective Hotel Rooms Management requires building and inspiring a team to perform a given task. Strong Rooms Managers understand the strengths of their team members and should have a clear vision and then be […]

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A Hotel Management position can be an exciting opportunity and a terrifying one; whether you are overseeing just a small group or hundreds of employees in a Hotel (carry on reading or watch the video). While it might seem glamorous, being a Hotel Manager means working longer and harder hours, making tougher decisions and carrying […]

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What Really Happens when Junior Hotel Managers start Work in a Hotel … (read on or watch the video) I’ll never forget all of those I came into contact with – including Guests, Staff Members and the Hotel Managers – who showed a little empathy and patience to me during those first few months. I only […]

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Perhaps if you prefer – Organisation Skills Training for Trainee Hotel Managers and Hotel Interns? (read on or watch the video) How can some Hoteliers stay focused all day long while others struggle to get their tasks done? And keep feeling safe? Perhaps the answer lies somewhere between long practice and smart tricks? Up next, […]

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For those outside Hotels it may be hard to see how several years as a Food and Beverage Manager prepares you for almost anything else in life ….. but it is clear that the skills and attributes needed to be a good F. & B. Manager are universal and prepares one for the widest range […]

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Hotel Duty Management is one of the hardest customer service jobs there is and happened to be the first job I ever had in Hotels; it was probably the most difficult job I have ever had since (read on or watch the video). You are often not given special training to do the job and […]

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