Every Shift there will be a need to Help Manage the Quality of your Services for your Customers as a Hotel Supervisor. Some shifts more than others. Some Hotels less than others. But Hotel Supervisors MUST be able to Help Manage the Quality of their Products and Services for their Customers as and when the […]

Every Shift there will be a need to Work Effectively as a Team in the Hotel Department where you work. Some shifts more than others. Some Departments less than others. But Hotel Supervisors MUST understand Working Effectively as a Team through-out their careers (carry on reading or watch the video). Today I will be looking […]

Every Shift there will be a need to Manage Health and Safety as a Hotel Supervisor. Some shifts more than others. Some Hotels less than others. But Hotel Supervisors MUST be able to Manage Health and Safety using a range of Different Methods through-out their careers (carry on reading or watch the video). Today I […]

Your Hotel is comprised of individuals with unique preferences, strengths, weaknesses and ideas. Never use the exact same approach to motivate, encourage or manage all of them. Focus on individuals and customise your approach to fit each one (carry on reading or watch the video). But, there are also the real basics of Hotel Management that you […]

Every employee working in your Hotel expects to be appreciated for their work and for the efforts they put in shift after shift for the success of their Hotel (read on or watch the video). Employee recognition is a process through which Hotel Managers, Hotel Supervisors or Hotel owners should make a conscious effort to […]

Consistency is seen as the first rule by many in Successful Hotels.  Before your Hotel Management approach can be effective, it must be consistent. You must reward the same behaviours every time they appear, discourage the same behaviours when they appear and treat every member of your team with an equal approach (carry reading or watch […]

As one of the Hotel Leaders, you should set an example in terms of your behaviour. If you do not arrive on time, your team will be less punctual. If you cannot keep your emotions in control, your team will lose their temper more easily. You should behave in front of the team yourself how your own […]

Every Shift there will be a need to Communicate using a range of Different Methods as a Hotel Supervisor. Some shifts more than others. Some Supervisors less than others. But Hotel Supervisors MUST be able to Communicate using a range of Different Methods through-out their careers (read on or watch the video). Today I will […]

Every Shift there might be a need to Manage Yourself as a Hotel Supervisor. Some shifts more than others. Some Supervisors less than others. But Hotel Supervisors MUST be able to Manage themselves through-out their careers (read on or watch the video). Today I will be looking at this ability Hotel Supervisors must have to […]

Every Shift there might be a need to Communicate with People Outside of your Work team as a Hotel Supervisor. Some shifts more than others. Some Hotels less than others. But Hotel Supervisors MUST be able to Communicate with People Outside of their Work teams as and when the needs arise (read on or watch […]