Free for Everybody

Welcome to the howtobecomeahotelmanager.com blog. A Free Learning Platform for everyone within the Hospitality Industry, but probably most useful to you if you have not had the time or the money to go to College or University.

Lots of the Blog is discussion relating to Hospitality Management and is free and available to everybody. Some of you might want to buy my e-book or the paperback copy of the same materials.

Best wishes

Stephen Blog Sawyers

 

As a Young Hotel Worker, I was expected to be self-confident during every shift in my Hotel – but did I always feel confident? Of course I didn’t (carry on reading or watch the video). When I was younger, sometimes my shift was just like one big scary story – moving from one frightening incident […]

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Many Hoteliers see Hotel Management as Science whilst Many Hoteliers describe Hotel Management as an Art. What do you think? (carry on reading or watch the video) In any discussion to conclude whether Hotel Management is an Art or a Science, we must understand the features and meanings of both Science and Art and compare […]

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In the last Hotel that I had full responsibility for; I was completely confident that my Hotel Engineer was more responsible than any other single employee for the Hotel achieving its Financial Success each year (carry on reading or watch the video). You often cannot see them, they are often almost invisible in what they […]

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Achieving a Profitable Hotel Kitchen (or any other catering service) is often seen as the most significant responsibility for a Senior Chef and can be a difficult and confusing undertaking (carry on reading or watch the video). Perhaps to begin with Chefs should not worry about their Sales – the amount of money taken from […]

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Learning and Training. What is the difference? Of-course they are linked; But it’s important for you to understand the difference between Learning and Training today … if you are to understand the Future of Training and Learning in your Hotel (carry on reading or watch the video). Training is the giving of information and knowledge, […]

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I never really knew what a Supervisor was when I first started work; I knew they were paid more than me and I knew that they did different things which I wasn’t expected to; but I never really knew precisely what? (carry on reading or watch the video) Regardless of where you worked within Hospitality […]

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As we all know the quality of our Hotel Customer Service has an impact on both our existing Hotel Guests and the likelihood of people staying with us again in the future (carry on reading or watch the video). 80% of Hotel Companies think they deliver great service regularly, whereas only 8% of Hotel guests […]

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I had thought the Front Office Team were probably the stupid and lazy ones? I was asked to stand by her shoulder. Frightened if the truth be told. I was hidden in the corner of the Reception Desk. I could not help but stare at her hands. (carry on reading or watch the video) Short […]

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