Free for Everybody

Welcome to the howtobecomeahotelmanager.com blog. A Free Learning Platform for everyone within the Hospitality Industry, but probably most useful to you if you have not had the time or the money to go to College or University.

Lots of the Blog is discussion relating to Hospitality Management and is free and available to everybody. Some of you might want to buy my e-book or the paperback copy of the same materials.

Best wishes

Stephen Blog Sawyers

 

7 Simple characteristics of hotel managers who cannot manage hotels? What happened? You don’t really know? Was it simply because you were promoted? Were you too tough? Do my Staff like me or not? Whether it is in the Kitchen, Rooms or F. & B., staff are more likely to dislike you being their Hotel […]

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There are certain Customer Service Skills that every Hotelier must master if they are forward-facing with customers; without them, you run the risk of finding yourself in an embarrassing situation, or simply losing customers as your service continues to let people down (read on or watch the video). Today I’ll go over the 10 most-needed skills […]

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Competition and Conflict in a Hotel is a normal part of our Trade. In many cases, if the Competition is managed it can be beneficial, as it creates healthy competition into our businesses (read on or watch the video). However, if it is not managed, Competition and Conflict can be highly damaging to our daily […]

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Many of us have seen the life of Hotel Managers as depicted in television shows. But what is a day in the life of my Hotel Manager really like? We’re about to find out (read on or watch the video). A Hotel Manager fills a key role in any Hotel business; the precise tasks of […]

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Remember Working in a Hotel is never easy – there is a lot more to it than ‘just work hard and do a good job.’ Here’s what I know now, and what I wish I knew back then …. (read on or watch the video) It’s called Work for a reason. On one of my first […]

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Hotel Front Office Life is not for everybody, but it is survivable, and can be quite enjoyable …. (carry on reading or watch the video)  …. Surviving in the Reception is all about understanding the “rules”, the “systems” and their logic, adapting to them and playing your role as effectively as possible – whether you […]

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As you go through your Hotel Shifts and work toward your dreams, discovering who you are and who you want to become remains important to your success. Becoming who you want to be is not easy – it can require bravery, perseverance and a real belief in yourself …. (read on or watch the video) […]

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Being a Professional Hotelier in your chosen field means much more than wearing a uniform and possessing a noted title. Professionalism also has to do with how you conduct yourself within your Hotel….. (read on or watch the video) Arrive five minutes early each day. Don’t be that employee who’s barely making it in the door or […]

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