Working in a Kitchen is a tough business – as a Chef or a Kitchen Porter, you must be aware of these 10 traits (in no order of importance) and work toward them. Please share this with any Kitchen Team or Chef you Know (read on or watch the video). Communication is essential in any successful relationship. As […]

Every Shift in a Hotel something might become different around that Hotel – it might Change. There is a need to Understand Change around the Hotel as a Hotel Supervisor. Some shifts more than others. Some Hotels less than others. But Hotel Supervisors MUST be able to Understand Change around their Hotel as and when […]

Every Shift there might be a need to Plan Work as a Hotel Supervisor. Some shifts more than others. Some Hotels less than others. But Hotel Supervisors MUST be able to Plan Work as and when the need arises (please read on or watch the video). Today I will be looking at this need Hotel […]

Every Shift there will be a need to contribute to the Leadership of your Team as a Hotel Supervisor. Some shifts less than others. Some Hotel Departments more than others. But Hotel Supervisors MUST be able to contribute to the Leadership of their Team as and when the need arises (read on or watch the […]

Every Shift there might be a need to Brief a Hotel Team as a Hotel Supervisor. Some shifts more than others. Some Hotels less than others. But Hotel Supervisors MUST be able to Hold a Successful Team Briefing as and when the need arises (read on or watch the video). Today I will be looking […]

Every Shift there might be a need to Manage Diversity as a Hotel Supervisor. Some shifts more than others. Some Hotels less than others. But Hotel Supervisors MUST be able to Manage Diversity as and when the need arises (read on or watch the video). Today I will be looking at this need Hotel Supervisors […]

Often a Problem with How Hotel Managers and Hotel Teams work together is that they simply do not share their professional opinions and ideas with each other? Often they simply do not work closely enough together (carry on reading or watch the video). If Hotel Team workers could simply share their best procedures and practices […]

Hotel Team Managers should Remain as Transparent as possible. Transparency builds your integrity as a Hotel Team Leader and builds trust with the members of your Hotel team. If you ever lie about something, or withhold information, you will simply ruin the relationships you have with others, become less Transparent, and ruin the respect you […]

How you Communicate to your Hotel Team will dictate your eventual success within the Hotel. Whether simply relaying instructions, recapping meetings or just passing out Hotel updates, we must strive for the clarity, accuracy and thoroughness of our communication (read on or watch the video). To begin with, this means ensuring that you use the most appropriate […]

Every Shift there will be a need to Help Manage the Quality of your Services for your Customers as a Hotel Supervisor. Some shifts more than others. Some Hotels less than others. But Hotel Supervisors MUST be able to Help Manage the Quality of their Products and Services for their Customers as and when the […]