Free for Everybody

Welcome to the howtobecomeahotelmanager.com blog. A Free Learning Platform for everyone within the Hospitality Industry, but probably most useful to you if you have not had the time or the money to go to College or University.

Lots of the Blog is discussion relating to Hospitality Management and is free and available to everybody. Some of you might want to buy my e-book or the paperback copy of the same materials.

Best wishes

Stephen Blog Sawyers

 

Hotels offer a wide range of career options, but, to be successful in our Hospitality Industry, you need 6 Rare Qualities and Skills that employers are searching for and that customers expect. Do you have the following 6 Rare Qualities and Skills? Commitment In the hospitality industry, you must be committed to ensuring customer satisfaction. You must […]

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Understanding Goals and Objectives in Hotels Have you ever been asked what the difference is between Goals and Objectives? These two often used and important terms are perhaps the two most misused and confused terms in all of Hotels and Hotel Managers Careers? (carry on reading or watch the video) Goals and Objectives A Goal […]

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Does Every Greedy Hotel Manager Know How to Increase their Hotel Profit? With Profit is the most efficient way to run a Hotel business. However we must agree, running our Hotel with efficiency, means running it with Greed. But Isn’t Greed Good? (read on or watch the video) Profit is simply the sales revenue remaining after […]

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All Hotels are complex. The activities of a Hotel could never be said to be simple and smooth from the point of Making a Reservation through to the point Receiving Payment; all activities should rather be regarded as an intricate set of processes (read on or watch the video). These processes fall under the collective […]

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The Hotels and Hotel Managers who learn to use data for improved decision-making will win at what they do. These Hotels will be able to monitor and respond to changing conditions and emerging customer needs faster than their data challenged Hotel competitors (carry on reading or watch the video). Developing an Hotel-wide data strategy is […]

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Hotel Manager’s Guide to Strategy Strategy is an important area of Hotel Management, complete with its own set of expert opinions on what it means and how to best develop it. And like everything else in Hotel Management our understanding and our approaches to strategy must evolve as the World changes quickly and continuously around us […]

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One big part of becoming a successful Hotel Worker is very difficult to develop and that’s the ability to Persevere, especially in the face of obstacles-large and small. Perseverance is often the key to Surviving a very difficult shift (read on or watch the video). Can you Persevere? Even at the end of a 16-hour […]

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Good Hotel Customer Service Is Not Enough Good Hotel Customer Service is Not Enough. Your Hotel would not exist without customers (read on or watch the video). And if you have customers, you have to have customer service. Everybody talks about the importance of good customer service, but not every Hotel achieves it. Why is […]

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A Hotel Manager’s Decisions might always be Poor? We work in a world full of data. Hotel Managers are bombarded with data (read on or watch the video). We need to make data-driven decisions. Yet most Hotel Managers struggle to agree on what Data is much less describe the expected tangible benefits. Hospitality is a […]

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One of the reasons I enjoyed Managing Hotels so much was when I was able to observe my staff powerfully transforming my Hotel, their Guest Experiences, their own Careers and others around them (read on or watch the video). This article is intended for anyone interested in gaining a broader understanding of my thoughts on […]

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