Free for Everybody

Welcome to the howtobecomeahotelmanager.com blog. A Free Learning Platform for everyone within the Hospitality Industry, but probably most useful to you if you have not had the time or the money to go to College or University.

Lots of the Blog is discussion relating to Hospitality Management and is free and available to everybody. Some of you might want to buy my e-book or the paperback copy of the same materials.

Best wishes

Stephen Blog Sawyers

 

As a Hotel Manager or Supervisor, it is your duty to help employees that are not performing up to standard (read on or watch the video). If you fail to help a poorly performing or badly behaving Hotel Employee, it undermines your authority, builds resentment among other staff and sends the message that bad behaviour […]

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Regardless of the size, quality, or culture of your Hotel, if you want to succeed as a Hotel Operations Manager, you should strive to avoid the following “management don’ts” (read on or watch the video): Don’t ask Hoteliers to do anything unethical. Don’t put your employees into situations where it’s hard for them to do the […]

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While it’s important to know “What Hotel Managers want from their Hotel Employees?” and “What Hotel Employees want from their Hotel Managers?”, it is just as vital, but slightly harder, to understand what Hotel Employees do not want from their manager? (Read on or watch the video) And maybe Different employees DO NOT WANT different […]

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Following on from Yesterday’s list, looking at the Qualities Hotel Managers want from Hotel Employees; today we reverse the question and ask What Hotel Employees want from their Hotel Managers? (follow on or watch the video) This is not another discussion about the skills a Hotel Manager needs, but more interesting research I have read […]

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Yes, probably every Hotel Manager has their own list of what they look for in a Hotel Employee, and they have probably developed it through their own life-long experiences (read on or watch the video). What makes this discussion more interesting is it is based on research I have read recently; how do your qualities […]

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Hotel Managers do not spend their lives in a Tuxedo, drinking with their guests in the Cocktail Bar – you quickly have to come to terms with Real Hotel Management. Real Hotel Management has more mundane aspects to it – you must do them. But you will complete these tasks faster if you draw from […]

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The Greatest Hotel Manager in the World had developed many good qualities as they had become successful in our busy World of Hospitality (Read on or watch the video). These qualities would be at the core of what had made this professional successful throughout their career. They would be Empathetic, Intuitive, Creative, Passionate, a Life-Long Learner, a Good Listener, Persuasive, Responsible, Kind, a […]

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A career in Hospitality is a commitment to look after your Customers, promoting well-being and providing the best Service that you can (read on or watch the video). Both Male Hotel Managers and Female Hotel Managers have a similar ethos for service, teamwork, flexibility, compassion and safety, but are there key differences in the them in terms of […]

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Perhaps the area where the most offence can be created within a Hotel – face to face service. I publish these Tips which are well worth a read and are worth passing to the rest of your Department or Manager (read on or watch the video).  Regardless of how busy you are during your shift – Your only […]

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A career in Hospitality is a commitment to look after your Customers, promoting well-being and providing the best Service that you can (read on or watch the video). Both Hotel Managers and Hotel Workers have a similar ethos for service, teamwork, flexibility, compassion and safety, but are there key differences in the two occupations in terms of experience, […]

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