Free for Everybody

Welcome to the howtobecomeahotelmanager.com blog. A Free Learning Platform for everyone within the Hospitality Industry, but probably most useful to you if you have not had the time or the money to go to College or University.

Lots of the Blog is discussion relating to Hospitality Management and is free and available to everybody. Some of you might want to buy my e-book or the paperback copy of the same materials.

Best wishes

Stephen Blog Sawyers

 

A Hotel Manager’s Decisions might always be Poor? We work in a world full of data. Hotel Managers are bombarded with data (read on or watch the video). We need to make data-driven decisions. Yet most Hotel Managers struggle to agree on what Data is much less describe the expected tangible benefits. Hospitality is a […]

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One of the reasons I enjoyed Managing Hotels so much was when I was able to observe my staff powerfully transforming my Hotel, their Guest Experiences, their own Careers and others around them (read on or watch the video). This article is intended for anyone interested in gaining a broader understanding of my thoughts on […]

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Learn About the Role of a Hotel Manager (read on or watch the video) …. Much like everything else in our Hotels, the Role of a Manager is changing. What used to mainly be a supervisory type role monitoring the work of others, is now a blend of leader, coach, strategist, project leader, team developer and […]

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A Hotel Line Manager is a person who directly manages other employees and operations of a Hotel while reporting to a higher-ranking Hotel Manager (read on or watch the video). The line manager term is often used interchangeably with “direct manager.” The Line (or direct) Manager plays an important role in the operation of many […]

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Responsibilities of a Hotel Marketing Department Without marketing, your potential customers will never know about your Hotel (carry on reading or watch the video). This is why they have to SHOUT about your business and get the Hotel’s name out there. The more you let people know about you, the more people will start to remember […]

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Members of Hotel departments – its Operations – are ultimately responsible for the success of the Hotel, and as such, maintain considerable power in your Hotel. Hotel Operations should have just 4 Major Aims (please carry on reading or watch the video). Achieving Sales Targets Hotel Operations have the major aim of achieving sales targets […]

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A healthy Hotel works like a Puzzle with functional areas taking care of different activities that must work together (read on or watch the video). These functional areas group skills and tasks together to manage aspects of the Hotel that have their own rules and logic. Human Resources Your human resources functional area may include […]

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Glossophobia is a strange word – ‘the fear of public speaking’. It’s a feeling many, if not most Hotel Managers are familiar with. Symptoms can range from mild anxiety to distress, nausea and even full-blown panic. So how can you control your’ Glossophobia? (read on or watch the video) Let me clarify, it’s OK to feel anxious or nervous […]

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Only 6 Jobs….Surely that means Hotel Human Resources Managers are Lazy? Hotel Managers are normally a lot busier than this? (read on or watch the video) An efficiently run Human Resources Department can provide your Hotel with structure and the ability to meet business needs through managing your Hotel’s most valuable resources – its employees. […]

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All Hotels, no matter what the size, need some sort of organisational structure to operate properly (read on or watch the video). Hotels without a set organisational structure have problems implementing company policies and operating at efficient production levels. Whatever a Hotel is selling or serving, certain areas are key to basic operations. As the […]

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