Free for Everybody

Welcome to the howtobecomeahotelmanager.com blog. A Free Learning Platform for everyone within the Hospitality Industry, but probably most useful to you if you have not had the time or the money to go to College or University.

Lots of the Blog is discussion relating to Hospitality Management and is free and available to everybody. Some of you might want to buy my e-book or the paperback copy of the same materials.

Best wishes

Stephen Blog Sawyers

 

Let’s start out with this fact: Annoying people are inevitable in Hotel Work. Work colleagues, long-term and regular guests, suppliers and the competition – you can’t hide from them forever (read on or watch the video). But here’s another fact that you may not want to come to terms with – hate is a destructive […]

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Welcome to Hotel and Hospitality Management in 2018. It’s fun, it’s exhausting, it’s rewarding — but most importantly it’s here to stay? But what might have worked for you before might not work for you now and in the future? Read on or watch the video You may have to acquire a new set of […]

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Guests crying and shouting, teams shouting and under-performing, suppliers under-performing and agitated, the accountant agitated and obnoxious and the Hotel General Manager obnoxious and cruel; and that is just before your mid-morning coffee…(read on or watch the video). Hotel Operations Managers fill a critical role in a Hospitality business – You cannot be a Hotel Operations […]

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Decisions, decisions, decisions. Our lives are full of them in Hotels and Hospitality. Whether it is just what to do during the typical late or early shift or something more complex in a project you are involved in, the volume of options available for any given Hotelier can seem endless (read on or watch the […]

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A Hotel Career is the phrase used when we work in a Hotel or Hotels for a significant period of time during our lives. You might remain in the same job and level of position within Hotels or you may gain one or more Promotions through-out your Career? (read on or watch the video). A […]

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If you’re feeling mentally and physically exhausted, you’re probably getting ready to quit your Hotel job (Carry on reading or watch the video). However, we live in the Real World of Hospitality and walking away from your job because you’re physically and mentally tired probably isn’t possible. It’s either find a solution or lose your […]

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In a Successful Hotel, it is not just the obvious Hotel Occupancy % which is important – it’s whether or not the Guests enjoyed their stay and whether they would be a reference for you to friends and colleagues? (read on or watch the video) So What is Important?: Happy Employees A Critical sign of a […]

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Hotel Managers should Listen More and Talk Less… Would you Like to be a Powerful Communicator within your Hotel? Of course you would. You will achieve more and use less energy. Simple rules should be followed if you want to develop better and more rewarding relationships with People within your Hotel (read on or watch the […]

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Whether the Hotel has 50 or 5,000 bedrooms its staff do not just magically turn up to clean bedrooms, check Guests in and out, pour their drinks and cook their breakfast (read on or watch the video). Managing People is a real skill, whether in a Hotel or anywhere else… Recruitment, Hiring, Training, Communications, Coaching, Performance Management, […]

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Hotel Housekeeping is physically hard work and mentally hard work. Think about it …through-out your entire shift you’re under physical duress or anxiety (or both)? But what is all the fuss about? They are only making a few beds aren’t they? (read on or watch the video) What follows are 10 Reasons why I think Hotel […]

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