Free for Everybody

Welcome to the howtobecomeahotelmanager.com blog. A Free Learning Platform for everyone within the Hospitality Industry, but probably most useful to you if you have not had the time or the money to go to College or University.

Lots of the Blog is discussion relating to Hospitality Management and is free and available to everybody. Some of you might want to buy my e-book or the paperback copy of the same materials.

Best wishes

Stephen Blog Sawyers

 

I was a Hotel Night Shift Workers and No – I am Not Stupid …. (read on or watch the video) My name is Stephen and I’ve got a confession to make: I used to be a Night Shift Worker in a Hotel and I enjoyed it. The subservient side of the job lead many […]

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Most Hotel Managers genuinely do their best to provide their staff with a happy Hotel to work in, but even these individuals can accidentally make mistakes (read on or watch the video). Unfortunately, some Hotel Managers go beyond the occasional mistake and slide into the Toxic category. If you have experienced any of the following situations […]

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Every Chef has their own practical skills for their Kitchen work, but whether a Chef realises it or not, there still continue to be some other Critical Skills required to be successful in the Kitchen, this list is hardly surprising (read on or watch the video): Verbal communications How well do you come off on the […]

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Reflect upon the following Reasons “Why do I believe Hospitality Managers Succeed?” and “Why do they Fail?” and consider which are your Strengths and which are your Weaknesses? – and then it is up to YOU if YOU do something with the list? (Read on or watch the video) I regularly avoid responsibility when things […]

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Change, transformation, alteration … whatever we may decide to name it … can be seen all around us in the Hotel Reception … but, just the mention of Change can cause some Hotel Front Office Managers to feel unwell (read on or watch the video). Many Hoteliers find themselves resisting change, perhaps because of the […]

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Don’t put your Hotel team at the mercy of poor leadership – It’s not as hard as you think. With the right people, a bit of motivation, and a lot of trust, you’ll have a happy and loyal Hotel team to work with (read on or watch the video): Praise publicly, give constructive feedback privately Never identify […]

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Anybody can enjoy my Blog and Group – Anybody that is who wants to learn about Managers within Hotels and Hospitality; but more importantly – How they are Different? And how they are the same? (read on or watch the video) My Group is not intended to replace Learning already discovered else-where in your Hospitality […]

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I have been asked dozens of times recently about what it takes to be a good Hotel Concierge? (read on or watch the video) These are my first thoughts on the topic and are in no way exhaustive, nor in any particular order. What characteristics do you think you need to be a good Hotel Concierge? Discipline An amazing amount […]

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Hotels need workers who can stay organised and focus on the work and projects in hand – but we are not all born with these Organisational Skills (read on or watch the video). Today we will begin looking at General Organisational Skills: Give yourself time and space. Getting organised doesn’t happen by chance. You need to […]

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Which-ever Hotel Department you Supervise, I think there are 7 skills that you should prioritise understanding (read on or watch the video). Each of these skills are simple and basic. However, just because they are simple does not mean they are EASY. If they were, everyone would be an amazing Hotel Supervisor. Let’s look at these […]

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