Free for Everybody

Welcome to the howtobecomeahotelmanager.com blog. A Free Learning Platform for everyone within the Hospitality Industry, but probably most useful to you if you have not had the time or the money to go to College or University.

Lots of the Blog is discussion relating to Hospitality Management and is free and available to everybody. Some of you might want to buy my e-book or the paperback copy of the same materials.

Best wishes

Stephen Blog Sawyers

 

Hotels that are successful have lots of strong relationships with lots of loyal customers who have climbed all the way to the top of the Loyalty Ladder (read on or watch the video). The Loyalty Ladder is a framework created by academics to define the level of loyalty a customer has with a business and […]

Read More

‘Just a Hotel Manager’ (read on or watch the video). I am just home from a busy shift, looking very ordinary in my suit. But tired. Very tired and hungry. I need my bed. Before I left work today I was stopped at the Front Desk for help and saw a Hotel Guest I knew. […]

Read More

Don’t just read this question but answer it (read on or watch the video). Start thinking about it right now. By the end of the shift write it down on a piece of paper and put in your pocket or your bag. What would you like to achieve this year? Change departments? Get a promotion? […]

Read More

In Hotels we cannot all follow traditional routes to being a Professional (Read on or watch the video). We cannot all afford to belong to a Professional body. We cannot all have followed a Professional course of study. Much of society will never perceive Hoteliers Professional as they only ever perceive certain occupations as being […]

Read More

Perhaps this is one for Hotel Human Resources Managers? (Read on or watch the video) Improved Hotel Worker Mobility is changing the lives of many workers within our Hospitality Industry. More than ever talented Hotel Workers, Supervisors and Managers are willing to move from their Country of Birth to get the job that they want. […]

Read More

Operations Managers fill a critical role in a Hospitality business (read on or watch the video) – You cannot be a Hotel Operations Manager until you have a good level of experience in other aspects of Hospitality Management. In addition to needing a wide range of business and interpersonal skills to succeed; the precise tasks of […]

Read More

Perhaps the area where the most offence can be created within a Hotel – a busy Reception shift (read on or watch the Video). I have been asked by several people to re-publish these Tips so I have up-dated this post and created a vlog for the first time – it is well worth a read and passing on […]

Read More