Free for Everybody

Welcome to the howtobecomeahotelmanager.com blog. A Free Learning Platform for everyone within the Hospitality Industry, but probably most useful to you if you have not had the time or the money to go to College or University.

Lots of the Blog is discussion relating to Hospitality Management and is free and available to everybody. Some of you might want to buy my e-book or the paperback copy of the same materials.

Best wishes

Stephen Blog Sawyers

 

I spoke to one of my most recent Hotel Management students yesterday and she was still upset and crying about the job interview that she had earlier on in the day (read on or watch the video). I had to ask her about why it had upset her so much – as not getting jobs […]

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Part 4 – What would you want your Hotel Customers to say about you? Remember one of the key messages that we always say in our Hotel Training, that we should “treat your customers the way you would like to be treated yourself” (read on or watch the video). Today’s posting is looking at No. […]

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Hotel guests Love a can-do attitude and will almost certainly remember and tell others about that time that Hotel “worked them through that difficult problem.” (read on or watch the video) Remember what we have been saying over the last couple of days, “If you make something easy to do, people are more likely to […]

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Remember what we were saying yesterday, “If you make something easy to do, people are more likely to do it.” Nothing complicated about that. They’re also more likely to come back to you in the future (read on or watch the video). Today’s posting is looking at No. 2 of the 5 things you should […]

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Good Hotel Managers are rare (how many have you had?): so if you’re newbie, and would like to be a good one, these thoughts are for you. I was walking around the Hotel with a tear in my eye. I wanted to be on my own….on the surface, it was all about me: I had been promoted, […]

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Without Hotel Rules you cannot be a Successful Hotel. It is as simple as that? ( Read on or watch the video) The majority of Hotel solutions will not work if you have not first developed some guiding rules. Your Hotel rules form the back-bone of your Hotel. Rather like your own back-bone, if the rules […]

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Every day employees complain about their Hotel Managers (read on or watch the video). And every year job satisfaction starts to look more like employee dissatisfaction in Hotels. Is job satisfaction an indicator of Hotel Management quality? Of course it is! The reasons for the greatest dissatisfaction in Hotel work are typically job mismatch, unfair […]

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10 Things our Junior Hotel Managers Should Know – But They Don’t…. In a Hotel today, it is almost impossible for us to be honest all of the time – this could be for a range of reasons (read on or watch the video). Sometimes to save a friend at work or to save the Hotel’s prestige […]

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