Every Shift there will be a need to contribute to the Leadership of your Team as a Hotel Supervisor. Some shifts less than others. Some Hotel Departments more than others. But Hotel Supervisors MUST be able to contribute to the Leadership of their Team as and when the need arises (read on or watch the […]

Every Shift there might be a need to Brief a Hotel Team as a Hotel Supervisor. Some shifts more than others. Some Hotels less than others. But Hotel Supervisors MUST be able to Hold a Successful Team Briefing as and when the need arises (read on or watch the video). Today I will be looking […]

Every Shift there might be a need to Manage Diversity as a Hotel Supervisor. Some shifts more than others. Some Hotels less than others. But Hotel Supervisors MUST be able to Manage Diversity as and when the need arises (read on or watch the video). Today I will be looking at this need Hotel Supervisors […]

Often a Problem with How Hotel Managers and Hotel Teams work together is that they simply do not share their professional opinions and ideas with each other? Often they simply do not work closely enough together (carry on reading or watch the video). If Hotel Team workers could simply share their best procedures and practices […]

Hotel Team Managers should Remain as Transparent as possible. Transparency builds your integrity as a Hotel Team Leader and builds trust with the members of your Hotel team. If you ever lie about something, or withhold information, you will simply ruin the relationships you have with others, become less Transparent, and ruin the respect you […]

How you Communicate to your Hotel Team will dictate your eventual success within the Hotel. Whether simply relaying instructions, recapping meetings or just passing out Hotel updates, we must strive for the clarity, accuracy and thoroughness of our communication (read on or watch the video). To begin with, this means ensuring that you use the most appropriate […]

Every Shift there will be a need to Help Manage the Quality of your Services for your Customers as a Hotel Supervisor. Some shifts more than others. Some Hotels less than others. But Hotel Supervisors MUST be able to Help Manage the Quality of their Products and Services for their Customers as and when the […]

Every Shift there will be a need to Work Effectively as a Team in the Hotel Department where you work. Some shifts more than others. Some Departments less than others. But Hotel Supervisors MUST understand Working Effectively as a Team through-out their careers (carry on reading or watch the video). Today I will be looking […]

Every Shift there will be a need to Manage Health and Safety as a Hotel Supervisor. Some shifts more than others. Some Hotels less than others. But Hotel Supervisors MUST be able to Manage Health and Safety using a range of Different Methods through-out their careers (carry on reading or watch the video). Today I […]

Your Hotel is comprised of individuals with unique preferences, strengths, weaknesses and ideas. Never use the exact same approach to motivate, encourage or manage all of them. Focus on individuals and customise your approach to fit each one (carry on reading or watch the video). But, there are also the real basics of Hotel Management that you […]