Free Learning Blog

Choosing a Hotel Management job might not seem so difficult, as we often think that we might not have much choice; but being a bit more selective and not accepting the wrong job is extremely important (read on or watch the video). Don’t worry, taking the wrong job doesn’t necessarily mean you’re binding yourself to […]

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What are your Personal Hotel Work Strengths? Everyone has a characteristic set of strengths and virtues, that is, aspects of their work that may or may not “strengths”? Research in Psychology suggests that there are these 24 strengths and virtues recognised in most cultures? Please read the descriptions of the 24 strengths and virtues below. […]

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You are going to fail during your career in Hotels and Hospitality – never let it stop you. Today I provide for you a dozen quotes to reflect upon whenever you are having a hard tover the next few days…. Winston Churchill “Success is stumbling from failure to failure with no loss of enthusiasm.” Morihei […]

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If Hotel Supervisors and Hotel Managers could learn nothing else this year about Management Theory they could truly benefit from learning about the following 5 management theorists; their work has given rise to many of the best (and the worst) practices used to guide and grow Hotels of all sizes today (read on or watch […]

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Being a good leader in the workplace is not easy. Every day is busy and full of challenges. It’s easy to get caught up in the everyday management tasks and forget about your leadership style sometimes. However, in a Hotel, it’s important that you don’t let this happen, as your employees are reliant on you. […]

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How Hotel Managers should carry out Tough Feedback Conversations? Many Hotel Managers and Supervisors struggle with tough feedback conversations. They don’t like criticising people and worry about undermining their relationship and the motivation of the employee when they deliver tough feedback (read on or watch the video). Often Hotel Managers and Supervisors either avoid the […]

How Hotel Managers should carry out Tough Feedback Conversations? Many Hotel Managers and Supervisors struggle with tough feedback conversations. They don’t like criticising people and worry about undermining their relationship and the motivation of the employee when they deliver tough feedback (read on or watch the video). Often Hotel Managers and Supervisors either avoid the […]

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Great Leaders like Gandhi, Lincoln, Churchill and Martin Luther King, have had an impact that has been unsurpassed in our era. But even these Great Leaders had vulnerabilities, like the Greatest of our Hotel Leaders, which reminds me that they were all still only human after all. Today I would like to share with you […]

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Hotel Managers and leaders without good communication and influencing skills often fail where they work despite their technical and functional excellence. Research suggests that this is the skill area leaders struggle with the most, yet it is arguably the most important skill set for strong Hotel leadership (read on or watch the video). Fear-based persuasion […]

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