Free Learning Blog

Remember what we were saying yesterday, “If you make something easy to do, people are more likely to do it.” Nothing complicated about that. They’re also more likely to come back to you in the future (read on or watch the video). Today’s posting is looking at No. 2 of the 5 things you should […]

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Good Hotel Managers are rare (how many have you had?): so if you’re newbie, and would like to be a good one, these thoughts are for you. I was walking around the Hotel with a tear in my eye. I wanted to be on my own….on the surface, it was all about me: I had been promoted, […]

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Without Hotel Rules you cannot be a Successful Hotel. It is as simple as that? ( Read on or watch the video) The majority of Hotel solutions will not work if you have not first developed some guiding rules. Your Hotel rules form the back-bone of your Hotel. Rather like your own back-bone, if the rules […]

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Every day employees complain about their Hotel Managers (read on or watch the video). And every year job satisfaction starts to look more like employee dissatisfaction in Hotels. Is job satisfaction an indicator of Hotel Management quality? Of course it is! The reasons for the greatest dissatisfaction in Hotel work are typically job mismatch, unfair […]

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10 Things our Junior Hotel Managers Should Know – But They Don’t…. In a Hotel today, it is almost impossible for us to be honest all of the time – this could be for a range of reasons (read on or watch the video). Sometimes to save a friend at work or to save the Hotel’s prestige […]

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10 Things our Junior Hotel Managers Should Know – But They Don’t…. It is not essential for Hotel Managers to understand the theories of Organizational Behaviour thoroughly. But it is important to understand some basics (read on or watch the video). Having an in-depth understanding of Corporate Culture within our Hotels is not necessary – […]

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