Free Learning Blog

Within Hotels the absence of professionalism is usually more noticeable than its presence. How can you tell if you are Professional? Follow these dos and don’ts (Read on or Watch the Video); Dress Appropriately Wear the type of clothing your employer requires – clean and ironed. Make Being on Time a Priority Showing up late […]

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What is RevPAR? Who Really Cares? Just my Boss? Or is it the Accounts Team? (Read on or watch the Video) Best compared across like time periods. Friday only versus other Fridays and similar seasonal time periods for instance. Comparisons between different types of hotels should be carried out with Caution Increasing a property’s RevPAR […]

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No I am not a slave – I am the Hotel Duty Manager…..(Read on or watch the Video) As a Hotel Manager I had an open mind, was patient, understanding and committed to helping people. I felt like crying. As soon as I arrived I picked up the keys and a Pager; but that was […]

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Hotel Workers, Supervisors and Managers Is my Free Linkedin Hotel networking & Learning Group It could help lots of people to learn especially if they do not have the time or the money to go to college. I want you all to try it – I promise it is and always will be free. What-ever your age. What-ever […]

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Regardless of how busy you are during your shift – Your only mission is to serve. Be patient. It is not easy. Do not show frustration. Be consistent throughout. Read on or watch the Video Do not let anyone enter your Hotel without a warm greeting. Ask for a reservation. Do not make a single […]

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For those outside Hotels it may be hard to see how several years as a Hotel Manager prepares you for almost anything else in life; but it is clear that the skills and attributes needed to be a good Hotel Manager prepare you for a wide range of other roles. Read on or watch the […]

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