Free Learning Blog

Often a Problem with How Hotel Managers and Hotel Teams work together is that they simply do not share their professional opinions and ideas with each other? Often they simply do not work closely enough together (carry on reading or watch the video). If Hotel Team workers could simply share their best procedures and practices […]

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Hotel Team Managers should Remain as Transparent as possible. Transparency builds your integrity as a Hotel Team Leader and builds trust with the members of your Hotel team. If you ever lie about something, or withhold information, you will simply ruin the relationships you have with others, become less Transparent, and ruin the respect you […]

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How you Communicate to your Hotel Team will dictate your eventual success within the Hotel. Whether simply relaying instructions, recapping meetings or just passing out Hotel updates, we must strive for the clarity, accuracy and thoroughness of our communication (read on or watch the video). To begin with, this means ensuring that you use the most appropriate […]

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Your Hotel is comprised of individuals with unique preferences, strengths, weaknesses and ideas. Never use the exact same approach to motivate, encourage or manage all of them. Focus on individuals and customise your approach to fit each one (carry on reading or watch the video). But, there are also the real basics of Hotel Management that you […]

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