Free Learning Blog

Many Hotel Workers don’t feel motivated in their Hotel and there’s a very simple explanation for this: The Motivational Techniques used by many Hotel Managers don’t work (read on or watch the video). Firstly, there is Positive and Negative motivation. Positive Motivation is when you want to get something – Motivation towards some goal. Negative […]

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If the Hotel Supervisors went on Strike, it would paralyze Hotels. This underlines the fact that Good Supervision is still so central to almost every Hotel, that any disruption may cost a lot of time and money, which again means that keeping the Hotel Supervisors happy at work is an absolute requirement for a Modern […]

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We were famously told “The customer is always right” by Harry Gordon Selfridge and this phrase is typically used by Hotels to Attract Customers to the Hotel and Convince Hoteliers to always give their Customers good service (read on or watch the video). However, I think Hotels should abandon this phrase – ironically because it […]

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Have you ever Asked your Hotel Manager for a Promotion? The very idea of asking for a promotion or salary raise can scare most of us. But, if you don’t ask you don’t get …. Maintain a record of everything you do above and beyond your job description. No one gets a pay rise or promotion […]

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