Free for Everybody

Welcome to the howtobecomeahotelmanager.com blog. A Free Learning Platform for everyone within the Hospitality Industry, but probably most useful to you if you have not had the time or the money to go to College or University.

Lots of the Blog is discussion relating to Hospitality Management and is free and available to everybody. Some of you might want to buy my e-book or the paperback copy of the same materials.

Best wishes

Stephen Blog Sawyers

 

For the most part, the job you have in the Hotel is great. You enjoy the work you carry out and you feel like you contribute value most days. But there’s one other Hotel worker who really annoys you and you really struggle to get along with them. You’re not alone. In fact, most people […]

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Many Hotel Managers spend their time thinking about strategy and occupancy rate and budgets; and those things are important, of course, but it can be easy to forget that sometimes it’s the smallest gestures that have the biggest impact (carry on reading or watch the post). Here are seven little ways Hotel Managers can make […]

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“It’s okay if you Disagree with me, I can’t Force you to be right” I remember clearly my conversation with that Hotel General Manager. (carry on reading or watch the post) “If you’re making the transition to a new Hotel Management role, whether it’s in the same Hotel or somewhere new, it’s one of the […]

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It’s a great feeling when customers come back to the Hotel again. It is more likely to happen when you make every customer feel like they have a special relationship with you (carry on reading or watch the video). Understand who each customer is and the issues they face. Help them, offer ideas on how […]

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As a Hotel Coach, I have learned that you cannot teach someone who doesn’t want to learn or grow. Without that desire, there is no use in advising or coaching, because it just won’t work. I have never been a big believer in making people do something they don’t want to do (carry on reading […]

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Generating value in a Hotel requires bringing together an amazing group of people around a worthy cause and compelling vision (carry on reading or watch the video). There is one thing very successful Hotels have in common – it’s the people who are able to create a culture and reshape a Hotel. That means it’s […]

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In Hotels, today we seem to focus more on the Profit and Room Occupancy – and less on the day-to-day requirements of Hotel Team Leadership (carry on reading or watch the video) But it’s the job of most of our Hotel Leaders to make sure that their Teams understand the vision, that the Teams get […]

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It’s clear many of us know exactly which qualities make a good Hotel Manager, or even a great Hotel Manager – characteristics which might be personal or professional (carry on reading or watch the video). But, I believe it’s not just being aware of these qualities, but further still being a person who can reflect […]

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I am not sure how it began, but there is a definite belief amongst many people that asking for help in a Hotel is a sign of weakness. In my work as a Hotelier, I see it again and again with Hotel Managers, Hotel Supervisors and departmental teams: very smart people need help but don’t […]

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Something I’ve noticed in my work as a Hotel Manager is people’s surprise that even the top leaders in their field can be troubled by fears (carry on reading or watch the video). Hotel Managers think once you make it to a certain level you have it all under control. But running a Hotel and […]

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