Free for Everybody

Welcome to the howtobecomeahotelmanager.com blog. A Free Learning Platform for everyone within the Hospitality Industry, but probably most useful to you if you have not had the time or the money to go to College or University.

Lots of the Blog is discussion relating to Hospitality Management and is free and available to everybody. Some of you might want to buy my e-book or the paperback copy of the same materials.

Best wishes

Stephen Blog Sawyers

 

Apart from the obvious…good value for money, high levels of cleanliness, clean running water, power whenever and wherever it is needed, safety and security, a pleasant aroma and good service through-out; what is it that you think Hotel Guests want today from their Hotel experience? (read on or watch the video) Do you agree with […]

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Reception is the art of receiving. Welcoming entrances and reception areas provides the best guidance for a Hotel guest on “what to expect”. The Front Desk at a Hotel creates the first and the last impressions in their minds (read on or watch the video). An efficient and friendly welcome from Reception staff can make […]

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During your first years in the Hotel, you can learn a lot – not just about the details of your job, but about broader issues of life at work (read on or watch the video). What follows are 7 key things that you should make sure you know about life to survive your twenties in a […]

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Should you drink coffee with your Hotel Operations Manager? (read on or watch the video)  Just thinking about my Hotel Operations Managers in my early career put me on edge. I got nervous about making mistakes. I worried about sounding crazy. I feared not living up to their expectations? It all changed when one day in […]

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Hotel Managers regularly make communication errors because they assume communication has taken place and they assume the message has got through (read on or watch the video). Hotel Managers saying something once does not qualify as communicating. Burying a critical message in a lengthy memo or email is equally ineffective. Become a Hotel Communications Super-Hero […]

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Suddenly taking on a position within a Hotel or a Hotel department which is higher than the one you have been used to is not easy – whether this is shift Supervision, Departmental Management or General Management (read on or watch the video). Most Hotel Managers who find themselves in a Hotel Management role for […]

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You had all these big ideas a few years ago and you have not achieved any of them – Why not? ( read on or watch the video). Your ideas were to get a promotion and earn more money. But it simply did not happen. Why not? Perhaps you need to put some more detailed […]

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I spoke to one of my most recent Hotel Management students yesterday and she was still upset and crying about the job interview that she had earlier on in the day (read on or watch the video). I had to ask her about why it had upset her so much – as not getting jobs […]

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