Free for Everybody

Welcome to the howtobecomeahotelmanager.com blog. A Free Learning Platform for everyone within the Hospitality Industry, but probably most useful to you if you have not had the time or the money to go to College or University.

Lots of the Blog is discussion relating to Hospitality Management and is free and available to everybody. Some of you might want to buy my e-book or the paperback copy of the same materials.

Best wishes

Stephen Blog Sawyers

 

I have spoken to hundreds of Hoteliers who want me to explain to them what a Profit and Loss Account is and never use them because they have been too complicated. Let me help you …. (carry on reading or watch the video) The Profit and Loss Account is essentially a trading account for a […]

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Professional Hoteliers genuinely do their best to provide their staff with a happy Hotel to work in, but even these individuals can occasionally behave like they should not (carry on reading or watch the video). If any of your Hotel colleagues have behaved in the following manner, in anything other than the odd occasion, it […]

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Regardless of the purpose of their stay, the cost of their stay, all Hotel guests simply expect a warm welcome, a friendly face, attentive service, heartfelt thanks and to know that the hotel is their “home away from home.” (carry on reading or watch the video) But, are there not just 10 Simple Hotel Guests’ […]

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In a Hotel it is not uncommon to work with somebody who does not carry out as much work as the rest of the Hotel Management Team, and they’re often not always easy to deal with (carry on reading or watch the video). Perhaps you work with someone in the Hotel who takes long breaks, […]

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Being a Hotel Department Manager today can feel like an exercise in trying to achieve more with less. Whether you are working in the Kitchen, the Food and Beverage areas, Housekeeping or any-where else … there are ten mistakes Hotel Heads of Department Managers can too commonly make (carry on reading or watch the video). […]

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All the planning had been done. All the preparation was taken care of. I knew my needs, I had set my goals and the Hotel Management Team were behind me, I had promoted my training on the staff notice boards and had prepared materials, booked the room where it was to be held and had […]

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Many of us have made an effort to change some part of our lives whilst we have been working in Hotels. We have decided to change department, seek a promotion, to get a qualification or develop ourselves. We have wanted to change the way we do things in our Department or who does what? (carry […]

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What is Culture? A Hotel has a Culture. A Country has a Culture. A Town has a Culture. A Department within the Hotel has a Culture? Who cares? (carry on reading or watch the video) The term Culture refers to the beliefs and values that the individuals within a group share – perhaps we could […]

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I read this week that 87% of employees said that what mattered most was “A caring employer”. Good pay was listed as only the fifth most important factor in an employment relationship (carry on reading or watch the video). One of the reasons why money has moved down the importance list is that, today there […]

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Hotel team leaders and Hotel Managers are responsible for Hotel Team Leadership and should simply not be recruited if they do not have the skills to achieve the results that are required from their groups of people … their Hotel Teams (carry on reading or watch the video). Managing and getting the best results from […]

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