How to become a Hotel Manager ?

The best free advice in the World to help you become a Hotel Manager without going to college.

I am normally eager to give these Hotel facilities a try when I come across them. Sometimes we can be getting quite anxious about the need (carry on reading or watch the video). One of my biggest fears are that the toilets that I have to use are smelling and that they will be unclean […]

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Your legs feel shaky; you notice your palms sweating. You walk nervously into the strange new building. That Hotel. The colours, sounds, smells; all the new faces blend into an unfamiliar mash of impressions (read on or watch the video). Your pulse steps up to a sprint and you paste an eager-to-please smile onto your […]

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Have you ever wondered “Am I Working for a Truly Great Hotel?” – I know I have – lots and lots of times; as I sat there checking people in and out, frying eggs at 6.00 a.m. or cleaning behind the bar at the end of a shift. “Am I?” (carry on reading or watch […]

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A man and a young teenage boy checked in to a Hotel and were shown to their bedroom. The two receptionists noted the quiet manner of the guests, and the pale appearance of the boy (carry on reading or watch the video). Later the man and boy ate dinner in the Hotel Restaurant. The staff […]

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Successful Hotel Interns and Trainee Managers turn into successful Hotel Managers and this does not happen by accident. Successful developing of in-experienced Hotel Managers is deliberate and intentional (read on or watch the video). Quality time must be spent early on in an Intern’s development The number of hours that are spent with Interns does […]

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I am passionate about customer service. I have always enjoyed providing great service; regardless of whether it was for external customers or so-called internal customers. But what is an internal customer and why is it so important that we look after them? (Carry on reading or watch the video) Internal customer service is the service we provide fellow […]

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Hotel Managers should be responsible and willing to work hard within their Hotel. But, people often ask me “What Is Hotel Management?” (carry on reading or watch the video) Whether you are a Hotel Supervisor, Hotel Head of Department, Hotel Assistant Manager, Hotel Deputy Manager, Hotel General Manager or more Senior Hotel Executive Manager it […]

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Mobile phones, email and social media platforms all provide us an easy way to communicate with co-workers and other people. While technology is associated with communication efficiency, the question is “Are we able to communicate effectively?” (read on or watch the video) Especially for Hotels Managers and Leaders, there are certain instances when face-to-face conversations […]

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Whether you are responsible for hiring within just your Hotel Department or for the whole Hotel? This is a hard job. Hoteliers are in high demand and recruiting talented team members can be a real challenge (read on or watch the video). Once you receive applications, you need to decide who to hire? As you know, […]

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One of the most basic lessons you learn in first year business school is the SWOT analysis – strengths, weaknesses, opportunities, and threats. It’s a great framework to apply to your Hotel to understand what you do well, what you can improve on, and where the greatest threats to your Hotel lie (carry on reading […]

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