How to become a Hotel Manager ?

The best free advice in the World to help you become a Hotel Manager without going to college.

I am not sure how it began, but there is a definite belief amongst many people that asking for help in a Hotel is a sign of weakness. In my work as a Hotelier, I see it again and again with Hotel Managers, Hotel Supervisors and departmental teams: very smart people need help but don’t […]

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Something I’ve noticed in my work as a Hotel Manager is people’s surprise that even the top leaders in their field can be troubled by fears (carry on reading or watch the video). Hotel Managers think once you make it to a certain level you have it all under control. But running a Hotel and […]

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Most people could Learn to be an Effective Hotel Manager. However, Success in a Hotel is not always about Effective, it is more about consistency, which most people have difficulty to cultivate (carry on reading or watch the video). In a Hotel the price of success is hard work and dedication to the work in […]

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Grant me the serenity to accept the things I cannot change, the courage to change the things I can, and the wisdom to know the difference (carry on reading or watch the video). Pressure for Hotel Managers is normal; it is what you do with that pressure that truly matters …. It’s easy to do […]

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Though one long shift won’t cause serious burnout for Hotel Managers and staff, the long-term buildup of stressors and environmental factors will. Working in a Hotel is hard. You have to be a product and service expert, be infinitely empathetic and stay smiling; whilst a lot of the time, it feels pretty thankless. (carry on […]

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Only some of us are taught from a very young age that we should learn to be friendly, be a good listener and be open to other people. Living these secret qualities and being approachable can make all the difference as a World Class Hotel Manager … (carry on reading or watch the video) Your […]

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What makes the difference between the very best and the just plain average within our Hotel? Regardless of your Department or Level there are things we must do and ways to behave … Learn to do your job and do it well whether it’s tough or high-paying. If you don’t know how to do something […]

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One of our most famous writers on Management, Peter Drucker, famously said that, “you can’t manage what you can’t measure.” (carry on reading or watch the video) Perhaps then, it is fair to say that if we are to understand the quality of our Hotel’s Customer Service, we need to be able to measure it? […]

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I often get asked this question – what is it really like to Work as a Trainee Manager or Intern in a Hotel? With its modern image – the work hard, play hard environment with poor rewards and little job satisfaction?  I think you will be surprised. One Thing No-one tells a Hotel Manager Trainee […]

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