How to become a Hotel Manager ?

The best free advice in the World to help you become a Hotel Manager without going to college.

We have all worked for this person: The Hotel Manager who tells everyone they have to work hard to reach their targets and then leaves to play golf….(Read on or watch the video) they discipline others for not working hard enough and then says, “I’ll be working from home for the rest of the week”….they […]

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It is not the job of the Hotel General Manager or Hotel Human Resources Manager to retain good people in a Hotel (Read on or watch the video). People leave Hotels because their individual needs are not being met and they finally reached the point where they can no longer accept the situation. What follows […]

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Starting a new Hotel job or changing Department can be stressful (Read on or watch the video). But there is plenty we can do to make sure our first few days are not as difficult as they might be. Here are some basic tips to consider: Lay Out Your Outfit the night Before Remember, this […]

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What is the Hotel Occupancy? What does Average Room Rate mean? RevPar….does anybody know? (Read on or watch the video) Who Really Cares? Just my Boss? Or is it the Accounts Team? If you have a minute…watch the video…read the Notes or both. Do Neither? What is Hotel Occupancy? Occupancy is a percentage (%) of […]

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Teamwork in a Hotel needs constant attention – annual appraisals and team away days are not enough (Carry on reading or watch the video). As a Hotel Trainee many years ago, I was a member of the Hotel Team, the Management Team, I regularly played a role in Departmental Teams, Shift Teams and Specialist Teams. Most […]

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Most Hotel Supervisors could change the way their teams consider them with just a few changes in their behaviour….(read on or watch the video) Simply wishing team members a “Good Morning” or “Good Evening” could make all the difference to the beginning of a shift which is causing concern to a member of staff. Further-more asking […]

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Rooms Manager Min believed her role was to learn and understand how her Hotel worked – she was the finest Front Office Manager in one of the busiest Hotels in the Country (read on or watch the video). Min dealt with her Rooms business in a very systemic way and had established work rules, standards, […]

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For Hotel Workers in a busy Hotel, a good day means lunch around lunchtime. On a bad day, lunch becomes a bathroom break, let alone coffee (Read on or watch the video). And then there is the very bad day, one that is so bad it takes many more days to get over it. I […]

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Plenty of employees in Hotels do not feel the respect they deserve (Read on or watch the video); but if you find yourself in this situation, there are a few things you can and should do to improve it. Remember the key word here is ‘deserve,’ Respect is something that must be earned. It is […]

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