How to become a Hotel Manager ?

The best free advice in the World to help you become a Hotel Manager without going to college.

Hotel Marketing is not Hotel Sales (Read on or watch the video). Sales and Marketing are separate but must continuously work together to maximize results for the Hotel. Both sales and marketing take time and skill and both are important to the success of a Hotel. Sales is about generating immediate financial activity for the […]

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Whilst you are deciding how seriously to treat the care of your customers over the next few hours I thought I would give you some facts to be thinking over…. (read on or watch the video) Top two reasons for customer loss in Hospitality are simply Customers feel poorly treated or a Failure to solve […]

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I have spent some time this last month talking to people who have just started working in Hotels (read on or watch the video). I discovered that no matter what job they did in a Hotel, they spent a large part of their life now in a world where most of them did not know much […]

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Every Hotel Job, of course, has its specific knowledge (read on or watch the video). However, in addition to this, the qualities that make an individual a good Hotel Supervisor tend to be fairly similar across all Hotel Departments. The following are 5 essential skills that Hotel Supervisors need to have regardless of whether they […]

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What should Hotel Managers do? (Read on or watch the video) One good answer to this question could come from using the ideas of the famous late Peter Drucker. A native of Vienna, Austria, Mr. Drucker was an intellectual who many say created the modern study of management. His ideas relate to Hotel Management just as they […]

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Within Hotels the absence of professionalism is usually more noticeable than its presence. How can you tell if you are Professional? Follow these dos and don’ts (Read on or Watch the Video); Dress Appropriately Wear the type of clothing your employer requires – clean and ironed. Make Being on Time a Priority Showing up late […]

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What is RevPAR? Who Really Cares? Just my Boss? Or is it the Accounts Team? (Read on or watch the Video) Best compared across like time periods. Friday only versus other Fridays and similar seasonal time periods for instance. Comparisons between different types of hotels should be carried out with Caution Increasing a property’s RevPAR […]

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No I am not a slave – I am the Hotel Duty Manager…..(Read on or watch the Video) As a Hotel Manager I had an open mind, was patient, understanding and committed to helping people. I felt like crying. As soon as I arrived I picked up the keys and a Pager; but that was […]

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