10 Things our Junior Hotel Managers Should Know – But They Don’t….

In a Hotel today, it is almost impossible for us to be honest all of the time – this could be for a range of reasons (read on or watch the video). Sometimes to save a friend at work or to save the Hotel’s prestige we have to tell a lie.  We can also be told to tell a lie by somebody else.

Today’s posting is part of a series looking at 10 things your Junior Hotel Managers should know – but they don’t always. Maybe it isn’t their fault. Maybe they were thrown into management jobs with little to no preparation.

  1. Finally, your Hotel Workers and Managers have to know why they should tell the truth – to customers, employees and their own managers?

In some Hotels official lies are a part of work.  Confidentiality has to be maintained in our Hotels which again can lead to the telling of lies. However there are real reasons why we should tell the truth when-ever we can in our Hotel work:

Firstly, if you tell the truth, you don’t have to remember what you said to others. Once you tell a lie, to cover up that lie you have to carry out other lies which is an unnecessary workload for your brain. You won’t accidentally contradict yourself if you always tell the truth.

The more lies you tell, it will be more difficult for you to remember after sometime.  Whereas a truth which is told can be remembered even after many years or decades.

If you are a manager, your staff members are more likely to follow your example if you do not tell lies and will in turn be more truthful to you. When your lies are finally caught, then it could be highly embarrassing for you to face people again.

When you have a habit of telling lies, especially even for the smallest of things…then nobody will believe you even when you say the truth.  This could prove dangerous especially in a crisis when you are in need of some help and nobody comes forward to help you.

When you are truthful your stress level drops. You sleep better, eat better and look better. When you keep on telling lies, you always live under a fear of your lies being found out.  That creates a lot of stress and panic in your mind which eventually is harmful for your health.

You can look at yourself in a positive manner if you tell the truth. Lying causes self-criticism and depression. Honesty causes self-confidence and pride. Telling truth always gives us a sense of satisfaction.

We take pride in the fact that we are truthful to ourselves and others by not cheating our own conscience and that matters a lot at the end of the day.  That is something which give us lot of peace of mind, satisfaction and happiness.

Over your career you become more persuasive. To be persuasive, you need to be believable. To be believable, you must be truthful and honest.

Honesty shows you care. Honesty shows maturity and fosters connection. Honesty attracts honesty. Honesty keeps you out of trouble.

Best of all, you are trustworthy. When people can trust you, you earn their support. You need peoples’ support to reach your Hotel’s goals. Honest Managers are simply more successful.

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