Hotel Managers should be responsible and willing to work hard within their Hotel. But, people often ask me “What Is Hotel Management?” (carry on reading or watch the video)

Whether you are a Hotel Supervisor, Hotel Head of Department, Hotel Assistant Manager, Hotel Deputy Manager, Hotel General Manager or more Senior Hotel Executive Manager it would be Helpful to have the following skills:

  • It would be Helpful for a Hotel Manager to be able to Plan and Coordinate.
  • It would be Helpful for a Hotel Manager to be able to work towards and help achieve their own and other Business Goals.
  • It would be Helpful for a Hotel Manager to be a strong Communicator.
  • It would be Helpful for a Hotel Manager to be able to manage Groups and Teams.
  • It would be Helpful for a Hotel Manager to be able to Lead others.
  • It would be Helpful for a Hotel Manager to be able to Serve their Customers suitably.
  • It would be Helpful for a Hotel Manager to be able to understand Quality where they work.
  • It would be Helpful for a Hotel Manager to be able to solve Complex Problems.
  • It would be Helpful for a Hotel Manager to be able to make quick and suitable Decisions.
  • It would be Helpful for a Hotel Manager to be able to work with People.
  • It would be Helpful for a Hotel Manager to be able to Control Resources – human or not.
  • It would be Helpful for a Hotel Manager to be able to find and train suitable personnel.
  • It would be Helpful for a Hotel Manager to be able to understand Money.

Whether you work in Rooms, Housekeeping, are a Chef, an Engineer, Marketing, the Bar, Events, Sales, the Restaurant, Spa, Accounts, (or anywhere else as in a Hotel Business), these are a very important set of skills.

The Importance of having strong Hotel Managers could not be under-estimated within a Hotel Business.

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